Patient Guide to Virtual Care
During the Coronavirus (COVID-19) outbreak, the Centers for Medicare and Medicaid Services (CMS) recommends that doctor’s offices encourage their patients stay at home to avoid exposure to this virus, especially if you have risk factors like high blood pressure, diabetes, or lung disease. You might be wondering how you can access your doctor at this time for issues that you would usually see them in person. There is good news! Your doctor can now take care of you in the comfort of your own home through video or telephone.
At Eagle Physicians, we want to do everything we can to keep you safe while making sure you receive the care you need. That’s why we are now offering virtual care options, which you can use from your own home.
Telehealth refers to a broad scope of remote health care services using various technologies. By using computer, cell phones and tablets, there are many ways for you to see and hear your provider during a telehealth visit.
If you schedule an appointment to see your provider through a video visit, we will give you instructions about how to set up and log into your appointment. Co-pays and deductibles apply to these visits.
If your concern cannot be managed through a telehealth visit, you may be asked to come into the office.
You may be surprised at how much your provider can do during a telehealth visit! Your provider can listen to your health concerns, perform a physical exam, and treat many problems. Many common problems that would require a sick visit with your provider can be treated using telehealth, such as:
Your provider can also manage many chronic conditions using virtual care. This includes:
If you have a concern about an urgent or chronic problem, please contact the office to schedule a telehealth visit. Click here for "Things to Know For Your Upcoming Visit".
Our patient portal is a secure, private way for you and your provider to send and receive information about your health:
When you are using the portal to manage a health problem, co-pays and deductibles will apply.
If you want to get setup to use the patient portal, we can help you. Please call your primary care office and speak with staff who guide you through the process.
Not all problems can be addressed via the portal and you may be asked to schedule a video or in-office visit.
During your virtual visit we ask that you:
Taking these steps will improve the quality of your medical visit, which we intend to be as good as when we see you in person!
Contact Us: 324 W. Wendover Avenue, Suite 200 • Greensboro, NC 27408
Eagle Physicians is a multispecialty health care practice offering excellence in patient care through eight different medical disciplines as well as our walk-in clinic. Eagle Physicians has 11 North Carolina locations serving Greensboro, Oak Ridge, Summerfield, and other communities within Guilford County and the Piedmont Triad.
Call: 336-274-6515 Fax: 336-275-0812
We understand that finding the right medical provider is one of the most important decisions you and your family can make. If you can't find what you're looking for, please reach out to us.